Deliver & Return Policy:
WE GUARANTEE FRESHNESS AND AN AMAZING PRODUCT. IF YOU ARE NOT SATISFIED, PLEASE CONTACT US WITHIN 24 HOURS OF DELIVERY AND WE'LL SEND YOU A NEW SHIPMENT RIGHT AWAY. DELAYS DUE TO WEATHER OR "ACTS OF GOD" WILL BE HANDLED ON A CASE BY CASE BASIS. SINCE OUR BERRIES ARE SHIPPED IN A STYROFOAM COOLER, THE BERRIES WILL PROBALBLY BE FRESH FOR A COUPLE OF DAYS. NO MATTER WHAT, WE WANT YOU OR YOUR RECIPIENT TO HAVE A WONDERFUL EXPERIENCE.
FOR NATIONWIDE DELIVERY, WE CURRENTLY UTILIZE THE SERVICES OF EITHER
DHL, FEDEX OR CALIFORNIA OVERNIGHT AND RESERVE THE RIGHT TO CHANGE VENDORS. TO
INSURE FRESHNESS, WE ONLY SHIP OVERNIGHT. ORDERS RECEIVED BY 2PM
MONDAY THROUGH FRIDAY WILL BE SHIPPED OUT THAT SAME DAY. FRIDAY
ORDERS WILL BE DESIGNATED FOR SATURDAY DELIVERY AND AN EXTRA CHARGE WILL
APPLY. ANY ORDER RECEIVED AFTER THE CUTOFF TIME WILL BE FULFILLED
THE NEXT BUSINESS DAY. IF YOU HAVE MISSED THE CUTOFF TIME AND
YOU REALLY WANT THE BERRIES TO GO OUT THAT DAY, THEN CALL US AND WE WILL
DO OUR BEST TO FILL YOUR REQUEST. Overnight Shipping & Handling cost
for 1 or 2 boxes of berries is just $24. For 3 boxes it's $36, for
4 boxes it's $45, for 5 boxes it's $54 and for 6 boxes, it's $63. All
boxes must be sent to the same address for these costs to apply.
SHIPPING COST TO HAWAII OR ALASKA WILL INCUR AN EXTRA CHARGE. IF YOUR
ORDER IS PLACED ONLINE AND THE NORMAL DELIVERY CHARGE IS MADE, BERRY
ELEGANCE WILL BILL YOUR CREDIT CARD FOR THE ADDITONAL COST. WE WILL ATTEMPT
TO CALL AND/OR EMAIL YOU TO LET YOU KNOW.
FOR LOS ANGELES DELIVERY WE USE A STAFF DELIVERY PERSON, 24/7 DELIVERY
OR PREFERRED MESSENGER SERVICE. Same Day Messenger cost will vary per
delivery and is based on ZIP Code. You will automatically be charged as follows and Berry Elegance
reserves the right to adjust the messenger cost accordingly. We will
contact you for approval before charging any more money to your card.
The prices are as follows: for 1 or 2 items it is just $19. For
3 items it's $27.50, for 4 items
it's $36, for 5 items it's $45 and for 6 items, it's $54. All items must
be sent to the same address for these costs to apply.
FOR ANY CHALLENGES WITH OUR DELIVERIES PLEASE CALL 866-77BERRY
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